CMM Improvement Pathway

This pathway is for those who have established a CMM practice and are looking to improve their services. This System will help you achieve and maintain fidelity to the principles of CMM, measure your improvement, and share your successes.

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Get Started

What is CMM and what does it mean to implement CMM in practice? Is CMM the service you aim to deliver?

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Identify Needs and Assess Fit

What is the problem you are trying to solve through delivery of CMM? Is CMM delivery aligned with meeting the needs and goals of your organization?

Establish Your CMM-Specific Goals

What are you trying to achieve through CMM and by when? What is your CMM Bold Aim? How would you define success?

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Build Your Team

Who is the CMM champion for your practice? Who needs to be involved in your CMM initiative and when? How will your team work together?

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Assess and Build Your Readiness

Do you have plans in place to facilitate integration and sustainability of this service? Is your practice prepared for delivery?

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Assess Your CMM Foundations

How are you and your practice performing on the foundational components of CMM? Where are you at baseline?

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Develop Your Implementation Plan

Do you have an implementation and measurement plan that includes activities, timelines, and metrics aligned with your goals to demonstrate success?

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Implement, Monitor, and Improve

How is CMM working in practice? Are you monitoring your progress? Do you need to make adjustments to the service delivery?

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Evaluate Your Success

Did the service achieve your intended objectives? Have you reached your goals? What are your next steps for improvement?

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Package Your Findings and Share your Story

How will you tell your story and share your successes? How will you ensure successful changes will be sustained?

Interested in an easy way to track your progress?

Track your team’s progress
through the ten CMM Implementation
System steps.

Download the Template

Looking for the CMM assessments?

Quickly access the CMM Patient Care Process Self-Assessment, the CMM Practice Management Assessment Tool (PMAT), and the CMM Philosophy of Practice Self-Assessment here.

CMM Assessments

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Looking for More Information?

Access our repository of resources to help in your CMM implementation or improvement effort.

Resources

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Need Help or Have Questions?

Find answers to your questions in our Support section or reach out to us directly for more tailored support services.

Support

We acknowledge the generous support of the American College of Clinical Pharmacy (ACCP) and the ACCP Foundation for the funding provided to develop this implementation system and its contents. We are grateful to the clinical pharmacists and the primary care practices who contributed to the development and refinement of many of the tools and resources.